A feel-good strategy with proven financial results
Many of us believe that good morale and a positive work culture are terrific goals –but when pushed to prioritize, we tend to focus on hard results (like productivity or expenses), rather than what we perceive to be soft-touch, fuzzy options like morale.
That’s why I love that the American Psychological Association (APA) has compiled a [...]
Two questions to improve documentation
There’s a powerful question that many of us use with clients: “What is your experience of XYZ?” It moves away from the facts, and into the realms of what is important to the individual and what self-beliefs are influencing their recovery.
Using this question with direct service staff can have equally powerful results. Let [...]
Delegation on my mind
“More effective delegation” is a goal of almost every single participant in the Middle Management training programs I lead. Sometimes they want to learn how to get their boss to delegate better; they almost always want to learn how to delegate better themselves.
But what they really want, when we dig into a little bit, is [...]
In Flurry Mode too long?
All too often, public-sector behavioral healthcare Middle Managers often live in Flurry mode, rather than visit it.
Let me back up.
Yesterday I was listening to Melanie Benson Strick describe the difference between Flurry Mode and Strategic Mode for Leaders. Flurry Mode occurs when we have massive projects, requiring tight coordination, project planning, multiple resources, and [...]
Lee Ann Slayton
President, Slayton Consulting, LLC